FAQ

Frequently Asked Questions

1、Are you a manufacturer or trading company? Where is your company located?

We are an integrated manufacturing and trading company specializing in orthopedic products. Our company is located in Zibo, Shandong, China.

2、What orthopedic products do you supply?

We supply hip, knee, spine and sports medicine products, as well as surgical instruments, 3D-printed products and OEM/ODM solutions.

3、Do you support OEM and ODM customization for orthopedic products?

Yes. We support OEM and ODM projects based on product requirements, technical specifications and target market needs.

4、What certifications and compliance documents can you provide?

We provide relevant quality and regulatory documents according to the product type and target market. Our quality management system is certified to ISO 13485.

5、Can you provide product catalogs and technical documents?

Yes. We can provide product catalogs, specifications, instructions for use, certificates and other available technical documents upon request.

6、Are your orthopedic implant products sterile?

Our implant products are sterile. Please contact us to confirm the sterilization and packaging details of the specific product.

7、Can you assist with product registration in local markets?

We can provide available technical and regulatory documents to support local product registration. The level of assistance depends on the requirements of the target market.

8、Can you customize product packaging and labels?

Yes. OEM/ODM projects can use specified packaging, and product labels can be customized for eligible products.

9、What are your minimum order requirements and payment terms?

For FOB orders, our recommended minimum order value is RMB 10,000. Payment terms are confirmed during quotation, usually with a deposit, and can be negotiated according to the order.

10、What is the production lead time for orthopedic products?

Standard products usually require approximately two months. OEM, ODM and 3D-printed products generally require around six months. The exact lead time depends on the product and order requirements.

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